Carriers and shipping methods
Our normal shipping method is UPS ground service. However the following range of UPS prices and shipping methods are also available: UPS 3-Day Select, UPS 2-Day Air, UPS Next Day Air Saver, and UPS Standard to Canada.
Same Day shipping
Retial orders for in-stock items that are received before 12:00 Noon CST are normally shipped the same day. Orders placed on the weekend and US national holidays ship the next business day. Delivery dates are not guaranteed by either Earthmango or the shipper. Holiday shipping deadlines are estimates for deliveries within the continental United States and are based on historical information and current conditions. These estimates are meant to aid our customers and should be accepted as a guideline and not a guarantee.
Distributor bulk orders will be shipped as soon as the order can be filled with available stock. To confirm ship dates, please contact Earthmango customer service (customerservice@earthmango.com ; or 214.751.2222 )
Shipping rates
Our checkout process allows you to compare pricing by shipping method prior to completing your order. Earthmango charges the carriers published rate and adds a shipping & handling fee to cover a portion of our costs for customer service, order processing, packaging, insurance, shipping, returns and exchanges.
SPECIAL SHIPPING: Some items may have additional shipping charges due to excessive size, weight or insurance requirements. To ensure that you are aware of these charges, they will be indicated in the item description and require you to choose the extra shipping cost as a cost attribute prior to checkout.
Shipping to multiple locations
We are happy to ship items to more than one address. Also, to make the order process easy for you, you may set up repetitive shipping addresses in your personal address book for easy selection when placing future orders.
Shipping destinations
Currently, Earthmango ships only to locations inside the United States and Canada. We do not ship to international addresses, P.O. Boxes, U.S. Territories, or APO and FPO addresses.
Shipping promotions and free shipping offers
From time to time Earthmango discounts or offers free shipping on certain categories of products or on purchases exceeding a specific dollar amount. Free shipping offers are for standard UPS Ground shipping only within the continental United States and do not include expedited orders, Canadian shipments or wholesale orders. Free shipping promotions do not apply to any shipment requiring air transport or guaranteed delivery times such as next day, 2nd day or 3rd day delivery. Free shipping promotions specifically do not include fees charged for customs/import duties or brokerage/agent fees.
These reduced cost shipping offers are for items shipped to a single location and do not include sale items (unless explicitly included), wholesale orders, heavy or bulky items, or items that are noted in the description as requiring special shipping, handling or excessive insurance.
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